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Media & telecommunications are core to the WillowTree identity. We hire people who know the industry and invest in staying ahead of what’s next. We build end-to-end experiences that create a tangible impact on customer satisfaction and help prevent churn by exceeding expectations at every step along the way.
3.4 million concurrent streams on the biggest night in sports? No problem.
Delivering a new flagship mobile experience for a Big 3 American wireless provider? Done.
Launching the next generation of digital products for a Big 4 sports league? Check.
WillowTree partners with the world’s biggest media & telecommunications brands to help orchestrate winning experiences across the end-to-end customer journey. Our lean, global teams minimize the time from idea to outcome and allow us to build digital products that delight customers and reduce operating costs.
WillowTree implemented Adobe Customer Journey Analytics to create a singular view of online and offline customer interactions, generating actionable insights and helping TELUS reduce call volume and unlock personalization.
WillowTree implemented Adobe Customer Journey Analytics to create a singular view of online and offline customer interactions, generating actionable insights and helping TELUS reduce call volume and unlock personalization.
Pepsi — the Super Bowl Halftime Show title sponsor from 2012 to 2022 — challenged WillowTree to create a companion digital experience that would give consumers unprecedented access to the event.
Pepsi — the Super Bowl Halftime Show title sponsor from 2012 to 2022 — challenged WillowTree to create a companion digital experience that would give consumers unprecedented access to the event.
With an audience of millions looking for up-to-the-minute content, designing for performance and speed is paramount for FOX Sports. Partnering with FOX Tech, we helped build a mobile experience that broke the all-time record for current streams during Super Bowl LIV and has repeatedly reached #1 on both the Apple App and Google Play stores.
With an audience of millions looking for up-to-the-minute content, designing for performance and speed is paramount for FOX Sports. Partnering with FOX Tech, we helped build a mobile experience that broke the all-time record for current streams during Super Bowl LIV and has repeatedly reached #1 on both the Apple App and Google Play stores.
We build next-gen digital experiences – from OTT applications and frictionless OSS/BSS systems to flagship mobile apps – all with an emphasis on security, scalability, and performance.
We help brands exceed evolving customer expectations and grow their customer base through innovative new products and services. Whether you’re looking to enhance the subscriber experience or bring a new service to market, access to informed and incisive research and strategy is here for you at WillowTree.
We partner with Media & Telecommunications brands to position them for success in the AI-powered future. We help our clients to build the data governance and data strategy schemes they need to implement AI frameworks when the time is right – whether it’s to proactively predict and prevent churn or to build the next-generation of predictive engines to power personalized experiences.
We understand that in highly competitive industries a brand’s customer experience is central to maintaining loyalty. That’s why our Design teams work hand-in-hand with their colleagues in Research & Strategy and Product Delivery to swiftly design, build, and deliver impactful product features that are firmly rooted in user research.
We help our partners in Media & Telecommunications gain market share by implementing MarTech solutions that empower their teams with personalization at scale, connecting the right customer with the right offer and experience. Through our loyalty practice we help keep customers engaged and coming back for more.
Elegant, performant digital products.
Personalized, automated marketing.
All powered by data & AI
Proudly a telus digital company
