Data & AI Knowledge Hub.

Collected articles, whitepapers, and case studies from WillowTree’s GenAI Consulting services and Data and AI Research Team (DART).

AI Dialogues

In the following dialogue, we demystify ten questions we often hear from clients interested in leveraging generative AI, offering our most current answers and approaches based on real-world expertise.

15 Advanced RAG Techniques from Pre-Retrieval to Generation

The Sound of the Future by Tobias Dengel

Case Study: Secure Conversational AI Assistants for Financial Services

Newest Research & Best Practices

Developing Input Filters for Chatbot Security: How Traditional Machine Learning Shows the Need for Diverse Training Data

LLM-as-a-Judge for Text Summarization Evaluation

Identifying Compound Adversarial Attacks with Unsupervised Learning

How to Define System Prompt Exfiltration Attacks in LLM-Based Applications

AI Blue Teaming to Protect Against Jailbreaks: LLM-Generated Guardrails for Chatbot Input Filtering

Ready to Implement Conversational AI? Here are 3 Best Practices Executives Should Know

App Intents Are About to Get Intense: Prepare Your App for Apple Intelligence

Next-Level AI Red Teaming: How to Automatically Categorize LLM Attack Methods Using Named Entity Recognition (NER)

How to Design Trustworthy AI Products for Healthcare

Dataset Pruning for Intent Classification: Because Bigger Isn’t Always Better in Gen AI

AI in Business: The Value of an Orchestrated Approach

Navigating the Generative AI Landscape: 10 Questions Informed Executives Are Asking

Unpacking the AI Implementation Landscape feat. Voicebot.ai CEO Bret Kinsella (podcast)

How to Select a Leading AI Consulting Company

Early Adoption: Imagining What’s Possible with Generative AI and Apple Vision Pro

LLM Benchmarking

15 Advanced RAG Techniques from Pre-Retrieval to Generation

Automating AI Output Evaluation: A Practical Framework for Benchmarking LLM Accuracy and Preventing System Degradation (whitepaper)

Using LLMs to Moderate LLMs: The Supervisor Technique

RAG: How Retrieval Augmented Generation Systems Work

LLM Benchmarks: Can Data Subsampling Make Evaluating LLMs Faster and Cheaper? (whitepaper)

Evaluating RAG: Using LLMs to Automate Benchmarking of Retrieval Augmented Generation Systems

Evaluating Truthfulness: A Deeper Dive into Benchmarking LLM Accuracy

Preventing System Degradation: How We Benchmark Accuracy of LLM-Based Systems

AI Hallucinations

AI and ML: The Cure for Navigating Healthcare Complexities and Concerns

Detecting AI Hallucination Risk Using a CIA Technique

Partial Intent Classification: How We Made a Safe Conversational AI Assistant for a Financial Services Firm

GenAI Jumpstart Case Study: Our Dual-LLM Safety System (video)

3 Ways to Prevent AI Hallucinations

AI Hallucinations: WillowTree’s Defense-in-Depth Approach

AI Delivery

Continuous Evaluation of Generative AI Using CI/CD Pipelines

Harnessing Frameworks for Generative AI Development

OpenAI or Azure OpenAI: Can Models Be More Deterministic Depending on API?

Unleashing GitHub Copilot: Advanced Techniques for Optimal Development Efficiency

Staff Augmentation: How to Effectively Scale a Data Science and Engineering Team

Five Tactics to Elevate Client Service By Unleashing the Power of ChatGPT

AI Design

Case Study: Secure Conversational AI Assistants for Financial Services

WillowTree’s 7 UX/UI Rules for Designing a Conversational AI Assistant

4 Considerations for a Great Voice Powered Experience

How to Design Trustworthy AI Products for Healthcare

Conversational AI & Voice Technology

We Tested 10 Speech-to-Text Models — Here's What to Know When Choosing STT for Voice Applications

Ready to Implement Conversational AI? Here are 3 Best Practices Executives Should Know

AI and ML: The Cure for Navigating Healthcare Complexities and Concerns

Prescribing the Future: AI, Voice, and Virtual Solutions for the Clinical Workforce

How to Train AI Voice Tools to Speak Your Customers’ Language

How to Integrate Voice Technology Into Your Existing Business Systems

Partial Intent Classification: How We Made a Safe Conversational AI Assistant for a Financial Services Firm

What the Mass Adoption of Voice Technology Will Look Like

The Sound of the Future by Tobias Dengel (book)

Vocable AAC: Conversational AI Meets Generative AI (case study)

WillowTree Transforms Vocable AAC Mobile App with Conversational AI Integration, Giving Voice to Millions (press release)

WillowTree’s Voice Innovation Team

4 Considerations for a Great Voice Powered Experience

How and Why to Incorporate Voice into Your Financial Institution’s Digital Roadmap

AI Strategy

AI in Business: The Value of an Orchestrated Approach

Prescribing the Future: AI, Voice, and Virtual Solutions for the Clinical Workforce

Applying Generative AI Innovation to Medical Education

Harnessing Frameworks for Generative AI Development

ChatGPT Increases Your Cognitive Load. Here's Why That's a Good Thing.

To GPT or ChatGPT? How AI Tools Can Power Product Research

AI Engagements & Offerings

Fuel iX: Enterprise AI Platform to Drive Business Efficiency

Case Study: Secure Conversational AI Assistants for Financial Services

GenAI Jumpstart | WillowTree

Newest Research & Best Practices

Conversational AI & Voice Technology

AI Strategy

AI Engagements & Offerings

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