Data & AI Knowledge Hub.

Collected articles, whitepapers, and case studies from WillowTree’s GenAI Consulting services and Data and AI Research Team (DART).

Quantifying the Opportunity Value of Agentic AI: WillowTree’s Enterprise Playbook with 3 Industry Examples

Calculate the opportunity value of agentic AI with our comprehensive enterprise playbook, featuring use case examples from three leading industries.

AI in Healthcare: A Provider’s Guide to AI Maturity

We Tested 10 Speech-to-Text Models, See Which Perform Best

The Sound of the Future by Tobias Dengel

Newest Research & Best Practices

Configuring, Using, and Optimizing an AI Marketing Copilot (Or: How I Learned to Stop Worrying and Love the Robots)

How to Assess Data Readiness for AI in 4 Steps: A Guide for Executives

The AI Search Revolution: How Generative Engine Optimization Shapes Your Brand’s Digital Future

The Best Opportunities to Apply AI to Lifecycle Marketing Strategies in 2025

AI in Healthcare: A Provider’s Guide to AI Maturity, From First Steps to Transformation

Quantifying the Opportunity Value of Agentic AI: WillowTree’s Enterprise Playbook with Three Industry Examples

6 Healthcare Trends Reshaping Digital Care in 2025 With Expert Insights on AI, Ops, Mobile, and More

Transforming the SDLC: Real-World Examples of How WillowTree Enhances Software Development With AI

The Executive’s Guide to Agentic AI: Enhancing Workflows to Unlock High-Value Potential

Apple Intelligence: A Second Wind for Forgotten Apps

Developing Input Filters for Chatbot Security: How Traditional Machine Learning Shows the Need for Diverse Training Data

LLM-as-a-Judge for Text Summarization Evaluation

Agentic AI

Agentic AI Use Case Workshops

Quantifying the Opportunity Value of Agentic AI: WillowTree’s Enterprise Playbook with Three Industry Examples

The Executive’s Guide to Agentic AI: Enhancing Workflows to Unlock High-Value Potential

Orchestrating Multi-Agent AI Systems: When Should You Expand to Using Multiple Agents?

The Executive's AI Playbook: Lessons from 2024 & Strategies for 2025

Building Your First AI Agent with Plan-and-Execute Loops

Is Anthropic’s Model Context Protocol Right for You?

LLM Benchmarking

15 Advanced RAG Techniques from Pre-Retrieval to Generation

Automating AI Output Evaluation: A Practical Framework for Benchmarking LLM Accuracy and Preventing System Degradation (whitepaper)

Using LLMs to Moderate LLMs: The Supervisor Technique

RAG: How Retrieval Augmented Generation Systems Work

LLM Benchmarks: Can Data Subsampling Make Evaluating LLMs Faster and Cheaper? (whitepaper)

Evaluating RAG: Using LLMs to Automate Benchmarking of Retrieval Augmented Generation Systems

Evaluating Truthfulness: A Deeper Dive into Benchmarking LLM Accuracy

Preventing System Degradation: How We Benchmark Accuracy of LLM-Based Systems

AI Hallucinations

AI and ML: The Cure for Navigating Healthcare Complexities and Concerns

Detecting AI Hallucination Risk Using a CIA Technique

Partial Intent Classification: How We Made a Safe Conversational AI Assistant for a Financial Services Firm

GenAI Jumpstart Case Study: Our Dual-LLM Safety System (video)

3 Ways to Prevent AI Hallucinations

AI Hallucinations: WillowTree’s Defense-in-Depth Approach

AI Delivery

Continuous Evaluation of Generative AI Using CI/CD Pipelines

Harnessing Frameworks for Generative AI Development

OpenAI or Azure OpenAI: Can Models Be More Deterministic Depending on API?

Unleashing GitHub Copilot: Advanced Techniques for Optimal Development Efficiency

Staff Augmentation: How to Effectively Scale a Data Science and Engineering Team

Five Tactics to Elevate Client Service By Unleashing the Power of ChatGPT

AI Design

Case Study: Secure Conversational AI Assistants for Financial Services

WillowTree’s 7 UX/UI Rules for Designing a Conversational AI Assistant

4 Considerations for a Great Voice Powered Experience

How to Design Trustworthy AI Products for Healthcare

Conversational AI & Voice Technology

How to Evaluate Your Voice Assistant Pipeline End to End in 4 Steps

We Tested 10 Speech-to-Text Models — Here's What to Know When Choosing STT for Voice Applications

ChatGPT Advanced Voice Mode: The Future of AI-Powered Conversations Is Here

Ready to Implement Conversational AI? Here are 3 Best Practices Executives Should Know

AI and ML: The Cure for Navigating Healthcare Complexities and Concerns

Prescribing the Future: AI, Voice, and Virtual Solutions for the Clinical Workforce

How to Train AI Voice Tools to Speak Your Customers’ Language

How to Integrate Voice Technology Into Your Existing Business Systems

Partial Intent Classification: How We Made a Safe Conversational AI Assistant for a Financial Services Firm

What the Mass Adoption of Voice Technology Will Look Like

The Sound of the Future by Tobias Dengel (book)

Vocable AAC: Conversational AI Meets Generative AI (case study)

WillowTree Transforms Vocable AAC Mobile App with Conversational AI Integration, Giving Voice to Millions (press release)

WillowTree’s Voice Innovation Team

4 Considerations for a Great Voice Powered Experience

How and Why to Incorporate Voice into Your Financial Institution’s Digital Roadmap

AI Strategy

AI in Business: The Value of an Orchestrated Approach

Prescribing the Future: AI, Voice, and Virtual Solutions for the Clinical Workforce

Applying Generative AI Innovation to Medical Education

Harnessing Frameworks for Generative AI Development

ChatGPT Increases Your Cognitive Load. Here's Why That's a Good Thing.

To GPT or ChatGPT? How AI Tools Can Power Product Research

AI Engagements & Offerings

Agentic AI Use Case Workshops

Fuel iX: Enterprise AI Platform to Drive Business Efficiency

Case Study: Secure Conversational AI Assistants for Financial Services

GenAI Jumpstart

Newest Research & Best Practices

LLM Benchmarking

AI Hallucinations

Conversational AI & Voice Technology

AI Engagements & Offerings

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