Product Researcher (December 2018 / May 2019 Graduates)

Product (UX) designers doing a design critique

Product Researcher (December 2018 / May 2019 Graduates)

Product Researcher (December 2018 / May 2019 Graduates)

Hi there! We’re WillowTree, and you’re our new Product Researcher (we hope).

Creating great products starts with understanding people. User research is paramount to WillowTree’s product strategy from idea conception to product launch. It informs our features and design, improves our understanding of our users, and validates our product decisions.

At WillowTree, our Product Researchers leverage a combination of qualitative, quantitative, and competitive market research to understand how users behave while interacting with technology. Researchers work on a variety of projects including products for the financial sector,  retail, non-profit organizations, media, and other industries. Our Research Team collaborates with clients and other WillowTree team members to understand business requirements and to identify trends that help stakeholders make informed product defining decisions, and that ensure an excellent user experience.

If you have this kind of experience, we’d like to talk to you.

Successful applicants:

  • Collaborate with strategists and designers to define and implement research methods that help us understand users’ needs and solutions
  • Administer research including user interviews and surveys, ethnographic research, design validation, and usability tests
  • Identify patterns that drive product decisions and advise on product direction, design, and implementation
  • Continually advocate for research best practices across the company
  • Design and interpret qualitative and quantitative research
  • Can creatively target and recruit research participants

Must haves:

  • Plans to graduate from a Bachelor’s degree program in May 2019
  • Strong empathy and curiosity towards people
  • Experience conducting user centered research (e.g. interviews, surveys, ethnography)
  • Experience recruiting research participants
  • Experience conducting secondary research (e.g. literature reviews, competitive research)
  • The ability to identify patterns in data
  • The ability to clearly communicate methodologies and findings both verbally and in writing
  • Familiar with mobile, digital, and emerging technology terminology

Bonus points:

  • Advanced quantitative research skills and/or statistics background
  • Design and/or engineering experience

P.S. In an ideal world, you’re a star with all the bullets we listed, but hey we know that’s a lot of bullets. WillowTree builds teams with diverse backgrounds, skills, and perspectives, so if you’re smart and passionately curious, don’t worry about checking all of the boxes. If you feel confident about a good amount of them, we can ramp you up on the rest.

Why WillowTree?

We care about your total well-being and our benefits package aims to keep you and your family well — physically, mentally, and financially. In addition to the benefits you’d expect — competitive pay, health insurance, 401k, etc — we’re committed to creating a culture of continuous learning and support. Part of your professional development at WillowTree will include an annual conference, mentorship, and dedicated time to innovate.

We offer a place to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.

About WillowTree:

Founded in 2008, WillowTree is a mobile design and development agency whose mission is to bring together a team of smart, motivated people who take pride in their work and strive to be the best in mobile. We foster a collaborative environment that focuses on continuous learning and unlimited opportunities to have a big impact; and, of course, we also ship lots of code!

At WillowTree, we work with companies like Zappos, PepsiCo, HBO, and Mattel to solve real-world product strategy, design, and technical problems. There's always something new and exciting to work on, and the results of our efforts get shipped to users' devices every day.

Apply Now