UVA Children’s Hospital

Enhancing every aspect of the hospital experience for caregivers at a top US children's hospital.

Challenge

There is no other time parents need access to health care and hospital resources more than when a child is sick. But essential information is often spread out across a number of places, and tracking it down can add unwanted stress to families trying to manage all their children’s health care needs. To ease the burden on parents and families, UVA Children’s Hospital asked WillowTree to help them create a mobile solution caregivers could turn to for critical hospital information all the time.

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The Solution

The UVA Children’s Hospital app for iOS and Android is a critical hospital information gateway and guide for families. The app puts essential health care and hospital resources at parents’ fingertips, eliminating the need to chase down answers and information from multiple places during what can already be a stressful time.

To ensure an intuitive user experience, UX designers incorporated native Android and iOS design elements and the hospital’s branding to establish an immediate sense of familiarity amongst app users. Color was also used strategically throughout the app to mirror the colors inside the hospital itself—further supporting a seamless user experience.

WillowTree also engineered a back-end CMS so updating and adding content to the app is fast and easy for UVA Children’s Hospital administrators and staff.

Recent Press

UVA Children’s Hospital app included in Forrester’s “Healthcare Must Embrace Digital To Win In Consumer Engagement” by Kate McCarthy, November 10, 2016 (Access Requires Subscription).

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